Shipping & Returns
Shipping Information
At Dia Glede, we currently offer shipping exclusively within Denmark. All orders are processed and dispatched within 24 business hours after payment confirmation.
Shipping Methods
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Standard Shipping: Delivery within 2-5 business days.
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Express Shipping: Delivery within 1-2 business days.
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Shipping costs are calculated at checkout based on your selected shipping method.
Returns Policy
If you’re not satisfied with your purchase, you may return it within 30 days of receiving your order. The product must be unused, in its original packaging, and in the same condition as when you received it.
To initiate a return, please contact us at showroom@diaglede.com with your order details. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Damaged or Defective Items:
If your product arrives damaged or defective, please notify us within 24 hours of receipt by emailing showroom@diaglede.com with photos of the damage. We will arrange for a replacement or refund as appropriate.
Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.
Contact Us
For any questions regarding shipping or returns, please contact us at:
Email: showroom@diaglede.com
Phone: +45 81 91 95 38