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Frequently Asked Questions

  • 1. What materials are your candles made of?
    Our candles are crafted using high-quality, eco-friendly materials, including natural wax blends, sustainable wicks, and premium fragrance oils.
  • 2. Are your candles safe for the environment?
    Yes, we prioritize environmentally friendly production and minimal carbon impact, meeting the latest eco-standards.
  • 3. How do I care for my candle?
    The first time you burn the candle is the most important Light up the wick and get set to enjoy. but let it burn until the full candle width is liquified. If you blow the candle out after a short time. you will infact set up a burn pattern which will extend into each burn. The candle will burn to this point and no further, effectively burning into a central well. This reduces burn time and also impacts the fragnance throw or streght of perfume given off during you burn. So first rule is: burn first time so that the whole candle is completely melted across the top. Trim the wick to 0.5 after each burn to allow an equal burn of the wax. Leave 0.5 cm of unmolten wax at the bottom of the glass. Do not move the candle when the candle is burning. It helps not to move burning candles as this can jiggle wax onto the wick. This causes the wick to smut and in some cases the candle is cool, wipe the wick with a clean tissue. Do not leave candles unattended and impotantly , place them somewhere safe, away from flammable objects, children etc.
  • 4. How long do your candles burn?
    The burn time varies depending on the size, but our candles are designed to burn slowly and evenly for a long-lasting experience. The average candle burning time is 50-52 hours.
  • 5. Can I reuse the candle jar?
    Absolutely! Our jars are designed to be reused. Once your candle is finished, clean the jar and repurpose it as a decorative item or storage.
  • 6. Do you offer gift options?
    Yes, we offer beautifully packaged candles that make for perfect gifts, and you can add a personalized message during checkout.
  • 7. Are your candles safe for people with allergies?
    Our candles use high-quality, non-toxic ingredients, but if you have specific allergies or sensitivities, we recommend checking the ingredient list or contacting us for details.
  • 8. What is your return policy?
    We accept returns within 30 days of purchase for unused candles in their original packaging. Please contact our customer service for assistance.
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